Terms of service

These are the standard terms and conditions of sale of Shucked Oyster Bar and Southern Rock Seafood. By placing an order and purchasing goods Shucked Oyster Bar website you are agreeing to these terms and conditions. To protect your own interests, please read them carefully. We advise that you print and retain these terms for your records. Under Malaysian law, we may not enter into a contract with any person under 18 years of age. By placing an order you declare that you are at least 18 years old and you have read and understand the terms and conditions.

 

Our Website

We reserve the right to change any of the contents of any part of this site, at any time and without notice. We will not be held responsible for any misuse of links from the website by other parties or any content of websites to which we have linked on www.shuckedoysterbars.com

 

Pricing Policy

The price of goods shall be in accordance with those set out on the relevant webpage on www.shuckedoysterbars.com. We make every effort to ensure that the prices on our website are correct. Due to the nature of our business, our prices will vary according to seasonality and supply. You are advised to check the prices of our products on this website before placing an order.

 

Order

Your order shall only include quantity, quality, and description of goods as set out in your order, and which has been accepted by us. We reserve the right to reject any order, although they are normally accepted if the selected products are available and your payment method is authorized for the transaction.

 

No order submitted by you shall be deemed to be accepted by us until it is confirmed via email or in writing by us. Any error or omission in any information or document issued by Shucked Oyster Bar and Southern Rock Seafood shall be subject to correction, provided that it does not affect the contract herewith.

 

Shucked Oyster Bar and Southern Rock Seafood or yourselves are entitled to withdraw from any contract in the case of obvious errors and/ or inaccuracies regarding how the goods appear on www.shuckedoysterbars.com. The description, quality, and quantity of the relevant purchased goods will be those set out on the relevant pages of www.shuckedoysterbars.com. Only one special offer code can be used at a time unless stated otherwise on the release of that offer. All offers can be withdrawn at any time and without notice. All offers are subject to availability.

 

Payment

We process all the usual credit or debit cards online, e-wallet, and FPX online transfers. When you place an order using a debit or credit card, e-wallet, and FPX online transfer, you confirm that all the information contained within the order is true and that you authorize us to deduct the confirmed amount from your chosen payment card or bank account.

 

We will not pass on your personal information to any third party without your permission, and unless solely due to our negligence, will not be held responsible for any problems you may incur or losses you may suffer.

 

Personal Details

We will not pass on any details about you to any person not directly employed by us unless required to do so by law. To find out more about our policy regarding personal details, read our privacy statement.

 

Customer Support

You may call us at +6012 243 6484 Shucked Oyster Bar and +6012 721 7484 Southern Rock Seafood during office hours; if the line is not attended, please leave a message and we will call you back upon our return. Alternatively, you may email us at marketing@southernrockseafood.com.

 

Complaint

We sincerely hope that you never have cause to complain about our service, food, or products. If you are not entirely satisfied, please call us at +6012 243 6484 Shucked Oyster Bar and +6012 721 7484 Southern Rock Seafood, we will do our best to resolve any issues that you may have.